The STNDRD Privacy Policy

1. Information We Collect

We collect personal information that you provide directly to us when you visit our website, purchase our products, or communicate with us. This information may include your name, email address, phone number, shipping address, billing details, and any other data necessary for us to process your orders or respond to your inquiries.

If you participate in a coaching program, you may also choose to provide health-related information such as your training history, injuries, body measurements, nutrition details, medications, or results from health and wellness testing. Some testing offered as part of our programs is arranged through third-party testing providers rather than performed by us. Where you use one of those services, information may pass between you, that provider, and us so that your program can be tailored to you. You provide all of this information voluntarily.

We also collect non-personal information automatically when you interact with our website, such as IP address, browser type, device type, and browsing behavior, through the use of cookies and similar technologies.

2. Use of Your Information

We use the information we collect to:

• Process and fulfill orders, including shipping and handling.

• Communicate with you regarding your order status, shipping information, and customer support requests.

• Deliver coaching, program content, and community access, and tailor guidance to the goals and information you share with us.

• Improve and personalize your experience on our website.

• Provide you with promotional offers and updates, with your consent.

• Respond to legal obligations and enforce our terms of service.

3. Program Description & SMS Messaging Compliance

Salazar Health Holdings LLC, doing business as The STNDRD, offers an SMS communication program to provide customers with important updates, promotional messages, and customer service assistance. By opting in to receive SMS messages from us, you consent to receive text messages at the mobile number you provided. You will receive up to 10 messages per month. Message and data rates may apply.

• Opt-Out Instructions: You can opt-out of SMS messages at any time by replying "STOP" to any message you receive. Upon doing so, you will no longer receive marketing or promotional messages from us. If you wish to resume receiving SMS messages, please contact us directly to re-enroll.

• Help Instructions: For any help or assistance regarding our SMS program, you can reply "HELP" to any SMS message you receive. Alternatively, you may reach us at [email protected] or call us at +1 863-640-0644.

• Carrier Liability: Please note that message delivery is subject to carrier networks, and carriers are not liable for delayed or undelivered messages.

• Data Privacy & Third-Party Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Compliance with Industry Standards

Salazar Health Holdings LLC is committed to adhering to industry standards for SMS messaging, including CTIA guidelines and A2P messaging rules. Any violations of these rules, such as misuse of opt-out processes or inappropriate use of customer information, may result in fines and penalties. We strive to maintain full compliance to protect both our customers and our business.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve user experience and analyze web traffic. Cookies are small files that are stored on your device. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use some features of our site.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our website uses SSL encryption to ensure secure data transmission, and we regularly review our security practices to safeguard your privacy.

7. Data Retention

We keep your personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires.

Your mobile phone number and your SMS opt-in consent records are retained while you remain subscribed, and for at least four (4) years after you opt out or your account is closed. We keep these records so that we can document when and how consent was given, as required under applicable telemarketing law. We do not keep them indefinitely.

Order and billing records are retained as long as required for tax and accounting purposes. You may request deletion of your personal information at any time by emailing us at the address in the Contact Information section below, and we will delete it except where we are required to retain it by law.

8. Health and Wellness Information

The STNDRD is a coaching and community program. It is not therapy, medical care, or a substitute for either. If you choose to share health-related information with us, such as training history, injuries, body measurements, nutrition details, medications, or results from health and wellness testing, we use it only to deliver coaching and program services to you.

Health-related information is never shared with third parties or affiliates for marketing or promotional purposes, and we never use it to target advertising or to determine who receives our SMS messages. Access is limited to coaching staff who need it to support you.

Where health and wellness testing is performed by a third-party provider, that provider collects and handles your information under its own privacy practices and any professional obligations that apply to it. Depending on the service and the permissions you give, some or all of your results may also be shared with us so that your coaching can be tailored to you. Any licensed professionals involved may maintain their own records separate from this policy.

You may ask us to delete health-related information we hold about you at any time by emailing us at the address in the Contact Information section below. Requests relating to information held by a third-party testing provider should be directed to that provider.

9. Third-Party Services

We may share certain information with third-party service providers to fulfill orders, process payments, operate our website, and deliver text messages. Your mobile phone number is provided to our SMS delivery provider solely so that messages can be sent to you on our behalf, and for no other purpose. These service providers are bound by contractual agreements to protect your data and only use it for specified purposes. We do not share health-related information with third-party marketing or advertising providers.

10. Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

11. Changes to This Policy

Salazar Health Holdings LLC reserves the right to update this privacy policy as necessary. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions or concerns regarding this privacy policy or our practices, you may contact us at:

Email:

[email protected]

Phone:

+1 863-640-0644

Website:

https://thestndrdcollective.com/

Address:

Salazar Health Holdings LLC, St. Petersburg, Florida, United States